Case Management

Our Case Management program assists members diagnosed with complex health problems, whether it is short-term when transitioning home after a hospitalization or long-term for members with highly complex health problems.

Our Care Coordinators are Registered Nurses who:

• Monitor members’ clinical care
• Assist with transitions between hospital and home
• Help the member access needed healthcare and support services
• Provide support to members’ physicians
• Provide assistance in finding appropriate care within the member's plan benefit design