Case Management Services

SummaCare has Registered Nurse case managers available to provide education to members on self-management of disease conditions and to assist in coordination of services.

SummaCare’s Case Management program may be short term for members who are transitioning to home after a hospital stay or when a member is new to our plan and needs help finding new doctors within the network. Case management services may be long term for members with catastrophic or highly complex problems. Services provided are:

  • Education to members on self-management of disease conditions
  • Assistance with finding needed care within the network
  • Assistance with coordination of referrals to community resources for long term planning
  • Coordination of arrangements for complicated plans of care

To refer members for case management, please call SummaCare’s Health Services Management at 330-996-8931 or 877-888-1164. You may also send referrals through Provider Support Services.