Whether you are experiencing short- or long-term stress, anxiety or depression, SummaCare offers several services to help support you on your behavioral health journey.
SummaCare’s Programs
Care Management and Condition Management Programs provide nurse-guided assistance and resources to help you manage your behavioral health and live a healthier life. Depending on your needs, a registered nurse will help you navigate your healthcare and provide needed support. Call 877.888.1164 (TTY 711) for more information.
Where to seek care:
Need care right away? If you or a loved one needs help right away, please call 911 or one of the following:
- SummaCare’s 24-Hour Nurse Line: 800.379.5001 (TTY 711)
- National Domestic Violence Hotline: 800.799.7233 (TTY 800.787.3224) or text “START” to 88788
- 988 Suicide & Crisis Lifeline: Call or text 988 for assistance with any mental-health related distress—whether thoughts of suicide, mental health, substance abuse crisis or any kind of emotional distress.
If you are taking medication for a behavioral health diagnosis, you can find the following information by logging into your Plan Central account and selecting My RX Info:
- Drug information, such as potential side effects, drug interactions, or alternatives
- Home delivery options, communication preferences
- Benefit highlights, prescription history and upcoming refills
Go to Plan Central on your computer or mobile device to register or sign in. First-time users will need Member ID, name and date of birth.
For questions regarding benefits coverage, pharmacy network, account or site navigation call 330.996.8885.
Did you know SummaCare’s Member Services can help you with:
- Finding in-network providers
- Understanding benefit coverage
- Questions regarding SummaCare resources
Please call the Member Services number on the back of your member ID card for assistance.
