If you are an existing SummaCare broker and need assistance, please contact Broker Services.
Phone: 330.996.5673
Email: brokerservices@summacare.com
Learn more about becoming a SummaCare broker.
Closures — SummaCare Utilization Management, Appeals & Grievances and Provider Support Services are closed on the following days:
Limited Hours — SummaCare Utilization Management, Appeals & Grievances and Provider Support Services have limited hours on the following days:
The business day directly before a holiday, precertification requests will be accepted until 3 p.m.
For weekend holidays, SummaCare will observe Saturday holidays on Fridays and observe Sunday holidays on Mondays.
Any schedule changes will be posted on this page.
Visit the Provider Engagement Specialists page to view your assigned Provider Engagement Specialist’s contact details.