Paying your plan premium has never been easier. In fact, if you set up an automated payment option, like a Social Security deduction or a direct debt, you never have to worry about receiving/paying a bill.
If you would like your monthly premium automatically deducted from your Social Security check, please choose one of the following options:
You will receive a letter from us informing you when your request will become effective.
You should continue to pay any premium invoices you receive until you are informed of the effective date of your request.
Please note: Premium Withhold may take several months to implement. If Social Security does not approve your request for automatic deduction, we will continue to send you a paper invoice for your monthly premium.
If you would like your monthly premium taken directly out of your savings/checking account or charged to a credit card, please print the Direct Debit/Credit Card Authorization Form. Send the completed form to:
Attn: A/R
SummaCare
P.O. Box 3620
Akron, OH 44309-3620
You will receive a letter from us informing you when your request will become effective. For a listing of your Electronic Banking Rights, click here.
You should continue to pay any premium invoices you receive until you are informed of the effective date of your request.
You may also sign up for direct debit payments by phone by calling SummaCare Member Services at 800.996.6250 (TTY 711).
Pay online by logging into your secure member portal, Plan Central. You will need your SummaCare member ID number. You may also make a secure, one-time premium payment through our guest payment option without logging in to Plan Central.
You can pay via phone by calling 330.996.8885 or 800.996.6250 (TTY 711). You will need your SummaCare member ID number.
If you don't sign up for a monthly payment method, you will receive a monthly bill in the mail. When that bill arrives, you can pay it by mail or choose one of the payment methods above.
The Centers for Medicare & Medicaid Services (CMS) requires health plans like SummaCare to provide the cost-sharing subsidy to Medicare beneficiaries who are eligible for low-income subsidies even if our system and the system at CMS do not yet reflect that eligibility.
SummaCare is required to provide you with the tools you need to submit a request to have our system updated to meet your Low Income Subsidy level as awarded to you by the Social Security Administration (SSA). Learn more about Low Income Subsidy eligibility and how to have your subsidy level updated.
| Season | Days | Times |
|---|---|---|
| Oct 1 – Mar 31 | 7 days a week | 8:00 a.m. – 8:00 p.m. |
| Apr 1 – Sep 30 | Mon – Fri | 8:00 a.m. – 8:00 p.m. |
Outside these hours, you may leave us a message and a representative will return your call the next business day.
