Why SummaCare’s Plan Central is Your Health Plan’s Power Tool

Posted June 21, 2025 by Anupreet Kaur, M.D., FAAFP, Medical Director, Care Management and Population Health

SummaCare’s member portal covers the details, so you don’t have to. From prescriptions to snail mail payments to referrals or prior authorizations, any healthcare plan can leave you with an overwhelming amount of paperwork that can be hard to keep track of. Plan Central, SummaCare’s online member portal, helps you keep it all straight, serving as the personal assistant you never knew you needed—but will likely be very glad you have. 

Members can easily store important healthcare documents, find detailed benefit information and gain access to a variety of helpful online health and wellness resources with convenient 24/7 access that makes finding the healthcare information you need easy on almost any schedule. 

Need an added perk? Unlike paper documents that can be easy to misplace, with Plan Central, you’ll never be at a loss for more than a forgotten password. The fix? Just call SummaCare’s Member Services reps to set up a new password to access the info you need fast. Lost car keys? That (unfortunately), we can’t help with—you’re still on your own for that one!

Registration is also hassle-free. Just visit Plan Central, follow the prompts and make sure you have your Member ID card handy for set up. Once registered, members can:

Manage and Store Documents in Plan Central:

• Access plan details including your plan name, provider network or drug formulary
• Request temporary or replacement Member ID cards easily
• Store personal health records, immunizations and medical history in one secure location
• View or update your Summary of Benefits (SOB), Electronic Explanation of Benefits (EOB) or Coordination of Benefits (COB)
• Track visits and get reminders about upcoming provider appointments
• Review or download your Member Handbook for instant access to plan information
  
  

Tackle your Health Plan ‘To Do’ List:

• Pay your premium – why wait 1 to 5 business days to send a check when, with just a few clicks, you can take control of when your payment is received. Or enroll in auto pay to set up automatic payments that check an item off your ‘To Do’ list every month for you
• Track claims and authorizations – stress less by having constant access to information regarding eligibility, claim status or history and updates on prior authorizations
• View and print your prescription history – keep track of medications, make sure each is taken correctly, avoid potential interactions and keep providers in-the-know about the prescription
• you’re taking without needing to jot details down before each appointment
• Keep an eye on your out-of-pocket maximum or MOOP that includes deductibles, copayments and coinsurance to know where you stand financially
• View benefit balances and descriptions whenever it’s most convenient for you 
• Change your primary care provider (PCP) – Need a new provider? No problem. Plan Central makes switching easy whether you’re adding a specialist or looking for a new primary care provider after a move. With SummaCare’s Plan Central—you’re covered. 
  
  

Enjoy Health & Wellness Tools and Resources that Prioritize YOU: 

• Subscribe to SummaCare’s Member eNews for monthly updates on plan-specific news, important health reminders, referral program options plus general health and wellness tips 
• Sign up for SummaCare’s Health Manager through WebMD^®. It’s packed with online tools to help you achieve health goals including educational videos, symptom trackers and health coaching
• WebMD One also gains you access to our HealthQuest Survey. Use it to evaluate potential health risks specific to you and get recommendations to reduce risk factors
  
  

Ready to get started?

It’s easy to do! Just visit https://summacare.com/plancentral to register today. Or chat with one of our SummaCare Member Services reps at 833.443.0818 (TTY 711) to have them walk you through the process. And remember, we’re here to help and happy to do it. At SummaCare, it’s personal. Let’s talk.