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Reporting Ethics & Compliance Concerns

Reporting Ethics & Compliance Concerns

SummaCare’s Delegated Vendors have a responsibility to report any alleged compliance, fraud, waste and/or abuse issues that involve SummaCare. As a SummaCare vendor, your organization must adopt and enforce a zero-tolerance policy for retaliation or retribution against anyone who reports suspected misconduct. (SummaCare policy prohibits retaliation or harassment against employees who raise a concern or report an issue to the Compliance Officer.)

How to Report a Potential Compliance Violation

SummaCare vendors may confidentially report a potential violation of our compliance policies or any applicable regulation using any of the following methods of contact:

  • Call the Compliance Hotline at 330-996-8821 or 1-800-361-3908, 24 hours a day, seven days a week (All calls are confidential and can be anonymous)
  • Send an email to compliance@summacare.com
    (All messages are confidential)
  • Send mail (can be anonymous) to:
    SummaCare, Inc.
    ATTN: Compliance Officer
    P.O. Box 3620
    Akron, OH 44309-3620

Report an Issue

To confidentially report a potential violation of our compliance policies or any applicable regulation, you may complete the secure web form and click the “Submit” button.

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