Whether you are experiencing short or long-term stress, anxiety or depression, SummaCare offers several services to help support you on your behavioral health journey.
Go to medimpact.com on your computer or mobile device to register or sign in. First-time users will need Member ID, name and date of birth.
For questions regarding benefits coverage, pharmacy network, account or site navigation call toll-free 877.391.1099.
Find a provider to support your behavioral health.
Teladoc’s Mental Health Services offers adults 18 and older care for anxiety, depression, grief, family issues and more.
For assistance, call the Member Services number on the back of your Member ID card.
When a member is diagnosed with complex health problems, a SummaCare Care Manager monitors the clinical care the member receives.
Care Managers are registered nurses who assist members by helping with transitions between hospital and home or other care settings and help members access needed health and support services. Also, a member of the team is a licensed social worker who can assist with finding community resources, transportation, or provide support during illness, domestic conflicts or abuse.
A Care Manager is available to help SummaCare members arrange for adult care during a transition from child/adolescent needs to adulthood. Our provider search is also available to help find a new provider for someone entering adulthood.
SummaCare’s Care Management programs are available at no cost to you. To learn more or to enroll, call 330.996.8931 or 877.888.1164 (TTY 800.750.0750) 8:30 a.m. to 5:00 p.m. EST. Enrollment is optional and you may opt out at any time.Take action when it comes to your health! Living a proactive, healthy lifestyle can make a difference for individuals living with chronic conditions and SummaCare is here to help.
SummaCare is pleased to offer PregnancyCare to high-risk expectant moms. This program helps you manage your health during pregnancy. You also receive support right after your baby is born. Enrollment in the program is no cost and confidential.
We know the risks of under-utilization of care. To ensure members receive the most appropriate care, our comprehensive Utilization Management Program includes reviews and assessments of the status of your care while in facilities such as hospitals or skilled nursing centers. Members can be assured the medical services they receive are being monitored to ensure their benefits are being maximized to their fullest.
SummaCare’s wellness programs and services can help you live a healthier, happier life. Learn more about the added benefits you have as a SummaCare member.
| Season | Days | Times |
|---|---|---|
| Oct 1 – Mar 31 | 7 days a week | 8:00 a.m. – 8:00 p.m. |
| Apr 1 – Sep 30 | Mon – Fri | 8:00 a.m. – 8:00 p.m. |
Outside these hours, you may leave us a message and a representative will return your call the next business day.