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Urgent & Emergency Care

Urgent Care

Your PCP is the best person to start with when you’re sick or hurt. Contact his or her office first to see if a visit to an urgent care facility is necessary. If your condition isn’t life-threatening, but needs to be taken care of right away, then urgent care may be the right choice for you. Urgent care centers are usually open after normal business hours, including evenings and weekends. Many offer on-site diagnostic tests.

Check here to see if there is an urgent care facility near you.

Emergency Care

A “medical emergency” is when you, or any other prudent layperson with an average knowledge of health and medicine, believe that you have medical symptoms that require immediate medical attention to prevent loss of life, loss of a limb or loss of function of a limb. The medical symptoms may be an illness, injury, severe pain or a medical condition that is quickly getting worse. 

If you have a medical emergency, get help as quickly as possible, Call 911 for help or go to the nearest emergency room or hospital. Call an 

Click here to see which hospitals are in your SCConnect network.

Questions?  We are here to help.

By Phone

Member Services:
330-996-8700

Toll-Free:
800-996-8701

Hours

Monday - Friday
8:30 a.m. - 5:30 p.m. 

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